Privacy Policy for Coco Toy Shop

Effective Date: January 11, 2025

At Cocotoyshop, your privacy is our priority. We are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website, use our services, or make a purchase from our online store.

1. Information We Collect

When you visit Cocotoyshop, we may collect certain personal information, including but not limited to:

  • Personal Identification Information: This includes your name, address, email address, phone number, and payment information. This data is collected when you make a purchase, create an account, or contact us through our website.
  • Non-Personal Information: We collect non-personal data such as browser type, IP address, language preferences, referring websites, and pages viewed. This helps us analyze and improve the user experience.
  • Cookies: We use cookies to enhance your browsing experience. Cookies are small files that are stored on your device. They allow us to remember your preferences, improve the functionality of the site, and personalize content.

2. How We Use Your Information

We use the information we collect to provide a seamless shopping experience, including:

  • Order Processing: Your personal information is used to process and deliver orders, and to communicate important updates regarding your purchase, shipping, or product availability.
  • Customer Support: We may use your contact details to respond to inquiries, process returns, or resolve any issues with your order.
  • Marketing and Promotions: With your consent, we may send promotional emails or newsletters containing offers, new product updates, and other information that may interest you. You can opt-out of receiving marketing communications at any time by following the unsubscribe link in any email.
  • Improve User Experience: The data collected helps us improve our website, products, and customer service. We analyze trends and site usage to enhance functionality.

3. How We Protect Your Information

Cocotoyshop is committed to securing your personal information. We use industry-standard encryption technologies to protect sensitive data such as payment details. We do not store full credit card information, and all payment transactions are processed through trusted third-party providers who implement the latest security measures.

We also maintain physical, electronic, and procedural safeguards to protect your information. However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee 100% security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted third-party service providers that assist us in operating our business, such as payment processors, shipping companies, and email marketing services. These providers are only given access to the information necessary for performing their services and are obligated to keep your information confidential.

We may also disclose your information if required by law or to protect the rights, property, or safety of Cocotoyshop, its customers, or others.

5. Your Rights

  • Access and Correction: You have the right to access the personal information we hold about you. If you find that your information is inaccurate or incomplete, you can request corrections or updates.
  • Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
  • Opt-Out: You can opt-out of receiving marketing emails at any time by using the “unsubscribe” link at the bottom of any email. You can also modify your communication preferences in your account settings on our website.

6. Children’s Privacy

Cocotoyshop does not knowingly collect personal information from children under the age of 13. If we discover that a child has provided us with personal information, we will take steps to delete it immediately.

7. Cookies Policy

Our website uses cookies to improve functionality and enhance your shopping experience. Cookies are small files stored on your device that help us recognize your preferences and provide personalized services. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain features of our website.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise any of your rights, please contact us: