Payment Policy

Terms and Conditions for Coco Toy Shop

Effective Date: January 11, 2025

By using the Cocotoyshop website, you agree to the following Terms and Conditions. Please read these terms carefully before using our services or making a purchase. If you do not agree to these terms, you should not use our website.

1. General Terms

Cocotoyshop provides products and services for personal use only. The sale of products through our website is subject to these Terms and Conditions. By accessing or using our website, you agree to comply with all applicable laws, regulations, and policies.

2.  Account Registration

To make a purchase, you may need to create an account. When you register, you must provide accurate and complete information, and keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.

3. Product Information

We strive to provide accurate descriptions of our products, including images, prices, and features. However, Cocotoyshop does not guarantee the accuracy of product descriptions or images. If there is an error in a product listing, we reserve the right to correct the error and notify you before completing the sale.

4. Orders and Payments

When you place an order with us, you are offering to purchase the products listed in your order. We reserve the right to refuse or cancel orders at any time for reasons including product availability, errors in pricing, or suspicion of fraudulent activity. Your payment will be processed only once your order has been confirmed.

5. Shipping and Delivery

We aim to ship orders promptly, but shipping times are estimates and not guaranteed. We are not responsible for delays caused by third-party couriers or by customs processing. Please refer to our Sales Policy for shipping details and estimated delivery times.

7. Returns and Refunds

We want you to be completely satisfied with your purchase. Please review our Refund and Returns Policy, which outlines eligibility and instructions for returns.

Key Points:

  • Items must be returned within 30 days of delivery in their original condition and packaging.
  • Certain items, such as clearance or personalized products, are non-returnable unless defective.
  • Approved refunds will be processed within 7-10 business days.

8. Privacy Policy

Your privacy is important to us. By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy, which explains how we handle your data securely.

9. Contact Us

If you have any questions, concerns, or need assistance, please feel free to contact us:

Thank you for choosing Coco Toy Shop. We are dedicated to providing safe, high-quality toys that nurture your baby’s growth and bring joy to your parenting journey.